Customer Service help@aspiringaromas.com





Order Consolidation:
To streamline your order process, we kindly ask that you combine all items into a single order. We are unable to merge multiple orders after they have been placed.
You will receive an email confirmation when your order is prepared for shipment.Once the package has been handed over to the carrier, you can anticipate tracking updates within a timeframe of 24 to 48 hours.
Damaged or Leaking Bottles:If your bottle arrives with leaks, kindly provide photographs within 24-48 hours of receipt, and we will gladly arrange for a replacement. However, if the bottle is damaged due to mishandling by the carrier, please reach out to the carrier directly to initiate a claim for reimbursement from them.
Shipping & Lost Packages: Once the carrier has taken possession of your package, Aspiring Aromas disclaims any responsibility for it. Should your package become lost or missing, please reach out to the carrier directly. If the situation remains unresolved, you may submit a claim with the shipping courier. For further assistance, do not hesitate to reach out to us at help@aspiringaromas.com
Correct Shipping Information: Kindly verify that your name and shipping information are correct. If your shipping label has not yet been generated, we are able to make modifications. Please send us an email at help@aspiringaromas.com with your order number and name for any adjustments.
Ingredients:
Alcohol denat. (sda alcohol 40-b), parfum (fragrance), ethyl vanillin
Damaged or Leaking Bottles:
If your bottle arrives leaking, please send pictures to aspiringaromas@gmail.com or (706)726-7225 within 24-48 hours of receiving it, and we’ll be happy to replace it. However, if the bottle is broken due to carrier mishandling, please contact the carrier directly to file a claim.
Order Processing:
All orders are processed in the order they are received, with a processing time of 7-10 business days. Please note that cancellations are not accepted after 24 hours from order placement.
Handcrafted & Packaged Items:
Since all our items are carefully handcrafted and packaged, please allow ample time for shipment.
Tracking Information:
Once your order has been shipped, you will receive a tracking number to monitor the progress of your package.
Restock Updates:
Stay informed about restocked items by following our social media pages. Facebook: Aspiring Aromas and Instagram: @aspiringaromas
Lost or Stolen Packages:
Once your package is in the possession of USPS, we are no longer responsible for any lost or delayed shipments. If your package is stolen after delivery, liability does not fall upon Aspiring Aromas.
Priority Shipping Insurance:
All priority shipping packages are insured. If your item arrives damaged, we will replace your order at no additional cost.
Thank You! We truly appreciate your support and patience throughout the shipping process.
Thanks for subscribing!
This email has been registered!