🌍 International Ordering & Shipping

International Shipping Policy

At Aspiring Aromas, we proudly offer both domestic shipping (via UPS & USPS) and worldwide international shipping.

How to Place an International Order

All international orders are processed exclusively through our official order form. To place an order, you must complete the form below:

🔗 https://form.jotform.com/260628274445057

Once your form has been submitted:

  • Our team will review your order details

  • An invoice will be created based on your selections

  • Your invoice will be sent to the email provided within 1–3 business days

Invoice & Payment Policy

  • All invoices must be paid within 24 hours of being sent

  • Any invoice not paid within this timeframe will be automatically canceled and voided

  • Cancelled invoices will result in the release of your items back into available inventory

  • You may use discount codes “Fatima” at checkout when paying your invoice

Discount codes, if applicable, must be applied at the time of invoice checkout. We are unable to apply or adjust discounts after payment has been completed.

Restocks & Availability

International Order Timeframes

All international orders operate on a separate ordering window, which typically opens 4 days prior to U.S. ordering dates. While the ordering timeframe differs, please note that processing and shipping timelines remain the same as U.S. orders. We do this because our international inventory is separate from our U.S. inventory, and the ordering process is handled differently. We do this because our international inventory is separate from our U.S. inventory, and the ordering process is handled differently.

This means:

  • International orders will follow the same production, processing, and fulfillment schedule

  • Orders will be prepared and shipped according to the standard timelines outlined in our Shipping Policy

  • Early access to ordering does not mean expedited processing or shipping

Due to high demand, we strongly recommend:

  • Subscribing to our email newsletter

  • Following us on all social media platforms

These are the primary sources for restock announcements, updates, and order windows.

Important Information for International Orders

While we take every precaution to ensure your order is packaged securely and shipped with accurate documentation, international shipping carries additional risks and responsibilities that are outside of our control.

Once your package has been shipped, Aspiring Aromas is not responsible for delays, losses, or issues that occur during international transit or customs processing.

This includes, but is not limited to:

  • Customs delays, inspections, or holds

  • Packages rejected or denied entry into your country

  • Import restrictions or prohibited items

  • VAT, duties, taxes, or additional customs fees

  • Packages abandoned or unclaimed by the recipient

  • Carrier delays once the package has left the United States

Customs, Duties & Import Regulations

All international customers are responsible for:

  • Understanding their country’s import laws and restrictions

  • Paying any applicable customs duties, VAT, or import taxes

  • Ensuring that the products ordered are permitted within their country

Aspiring Aromas does not control or estimate customs fees, and these charges are not included in your order total or shipping cost.

Failure to pay customs fees or refusal to accept delivery may result in your package being returned, destroyed, or abandoned. In such cases, no refunds or replacements will be issued.

Non-Refundable International Orders

Aspiring Aromas does not issue refunds for international orders that are:

  • Seized, denied, or destroyed by customs

  • Delayed due to customs processing

  • Returned due to unpaid duties or refusal of delivery

  • Lost or mishandled by the carrier after shipment

All international purchases are considered final sale.

Customer Responsibility & Agreement

By placing an international order, you acknowledge and agree that:

  • You have read, understood, and accepted this International Shipping Policy

  • You assume full responsibility for customs regulations, import laws, and additional fees

  • You understand that international shipping timelines may vary and are not guaranteed

  • You agree that Aspiring Aromas is not liable for issues once the package leaves our possession

We strongly encourage all international customers to contact their local customs office prior to placing an order to avoid any unexpected issues or delays.

Shipping Policy

Processing & Turnaround Time

All Aspiring Aromas products are handmade and processed in high volumes, especially during restocks, launches, and sales.

Standard processing time is 5–10 business days (not including weekends and holidays).

Processing time does not include transit time once the package has been handed to the carrier.

March 21st, 2026 Orders: placehold text

As each order is carefully crafted, shipments may not always go out in the exact sequence they were received. We might be waiting on a specific bottle size, label, or a freshly made scent batch to be completed.

If you notice another customer's order being shipped before yours, or if you placed multiple orders that didn't all ship together, please know that it just means those items were ready to go sooner.

If there happens to be a delay that goes beyond the indicated processing timeframe, we will ensure to keep you updated. You can always check the estimated processing times in your confirmation email, on all our social media channels, and most importantly, on our website.

Checkout Acknowledgment

At checkout, customers are required to select a mandatory acknowledgment box confirming that they understand and agree to the following:

By checking this box, you agree to variable lead times of 2–6 weeks, especially during sales or launches. You acknowledge that all orders are processed according to this stated timeframe and that all sales are final.

This acknowledgment serves as customer consent to our processing and shipping timelines.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 24–72 hours for tracking updates to reflect movement after shipment. Aspiring Aromas is not responsible for carrier delays once the package has been accepted by the shipping provider.

Address Accuracy

Customers are responsible for ensuring that all shipping information is accurate at checkout.

Orders shipped to an incorrect address due to customer error are not eligible for refunds. If a package is returned to us due to an incorrect address, the customer is responsible for reshipping fees.

Lost, Delayed, or Stolen Packages

Aspiring Aromas is not responsible for lost, delayed, or stolen packages once marked as delivered by the shipping carrier.

Please ensure your delivery location is secure. Any claims regarding missing packages must be filed directly with the shipping carrier.

Spills, Leaks & Damaged Items

We carefully package every order. In the event that an item arrives spilled or damaged:

  • Replacements are offered for qualifying issues
  • Customers must contact us within 48 hours of delivery
  • Clear photos of the damaged item and packaging are required

Refunds are not issued for spills, leaks, or damage. Replacement is the sole resolution.

All Sales Final

Due to the handmade and personal nature of our products:

  • All sales are final
  • We do not offer refunds, cancellations, or exchanges

By placing an order with Aspiring Aromas, you confirm that you have read, understood, and agreed to this Shipping Policy.

Refunds & Returns

All Sales Are Final

Due to the handmade, personal, and hygienic nature of our products, all sales are final.

Aspiring Aromas does not offer refunds, returns, exchanges, or order cancellations for any reason once an order has been placed.

No Returns Accepted

For health, safety, and quality control reasons, returned products cannot be accepted under any circumstances. This includes, but is not limited to:

  • Change of mind
  • Scent preference or dissatisfaction
  • Allergic reactions or sensitivities
  • Processing or transit delays within the stated timeframe
  • Incorrect address provided at checkout

No Refunds Issued

Refunds will not be issued for:

  • Orders placed in error
  • Delays that fall within the stated processing timeframe
  • Packages marked as delivered by the shipping carrier
  • Failure to read or acknowledge policies prior to purchase

In the event of spills or damage during transit, replacement may be offered at our discretion. Refunds are not issued.

Chargebacks & Disputes

By completing a purchase with Aspiring Aromas, you acknowledge and agree that:

  • You have read and accepted our Shipping, Return, and Refund policies
  • You understand that all sales are final
  • You agree to the stated processing and fulfillment timelines

Any chargebacks or disputes filed for reasons covered by these policies will be formally contested using documented policy acceptance, checkout acknowledgment, order confirmation, and delivery records.

By placing an order with Aspiring Aromas, you confirm that you have read, understood, and agreed to these terms.